This Privacy Policy outlines how LUXE FOUNDRY ("we", "us", or "our") collects, uses, and protects your personal information when you visit or interact with our website (www.luxefoundry.com), place an order, or use any of our services (collectively referred to as the "Services").
By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using our platform.
1. WHY WE COLLECT PERSONAL INFORMATION We collect your personal data to:
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Fulfil orders and provide customer service
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Improve and personalise your shopping experience
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Keep you updated on new arrivals, promotions, and events (with your consent)
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Process transactions securely
We do not store credit card details or share personal data with third parties for marketing.
2. WHAT INFORMATION WE COLLECT When you register, place an order, or contact us, we may collect:
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Name, address, phone number, email address
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Payment information (processed securely)
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Browsing and purchase history
Cookies and similar technologies are used to personalise your experience and analyse traffic. See section 10 for more.
3. HOW WE USE YOUR INFORMATION
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To process orders and communicate order updates
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To improve our site and service
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To provide personalised marketing (if opted in)
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To respond to your inquiries
4. WITHDRAWING CONSENT You can withdraw your consent to receive marketing communications or for us to hold your data by emailing: info@luxefoundry.com.
5. ACCOUNT INFORMATION When you create an account, your profile stores essential details to streamline future orders. You may log in to view or update your personal information anytime.
6. DATA SECURITY We implement appropriate technical and organisational safeguards to protect your information. You should also use strong, unique passwords and keep them secure.
7. DISCLOSURE OF INFORMATION We do not sell or rent your data. Your information may only be shared with trusted service providers who assist in running our operations (e.g., delivery partners, IT support) under confidentiality agreements. We may also disclose data if required by law.
8. THIRD-PARTY LINKS Our site may include links to external websites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any personal data.
9. DATA ACCURACY & ACCESS You have the right to access and correct your personal information. You may do this through your account dashboard or by contacting us.
10. COOKIES & TRACKING Cookies help us remember your preferences and analyse user behaviour. You can manage cookies in your browser settings. Disabling cookies may limit functionality.
11. CHANGES TO THIS POLICY We may update this Privacy Policy periodically. Any changes will be posted on this page with the latest revision date. Continued use of our Services constitutes acceptance of any changes.
Last updated: May 2025
12. CONTACT US If you have questions or concerns about our privacy practices, contact us at:
info@luxefoundry.com
Your use of LUXE FOUNDRY implies acceptance of this Privacy Policy.
